Modern artificially intelligent assistants, which are far more capable and flexible than clunky voice helpers like Siri, are poised to become the central operating system of all our personal computing devices, superseding smartphone software in importance, experts say.
Apps and their polished interfaces won’t matter much when A.I. assistants use devices on our behalf, automatically carrying out tasks like making plans with friends, generating shopping lists and taking notes in meetings. That would spare us the need to swipe through software menus and type on keyboards.
“The operating system that you’re used to working with on a phone and the apps that you launch — the way that you actually do things — will start to disappear in the background, where your assistant will actually start doing things for you,” said Alex Katouzian, an executive overseeing mobile products at Qualcomm, which has made chips for iPhones and Android devices.
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