Take Southern California Edison, an electricity provider serving more than 15 million people across California. Using predictive AI systems, they can automatically detect faults with up to 80 percent accuracy before they occur, preventing blackouts.
AI also improves the customer experience. Smart grid technologies like AI agents can help households save up to 15 percent on their energy bills through better demand management and real-time pricing options.
Duke Energy, for example, is using AI-enabled cloud tools to reduce residential solar interconnection times from months to under 24 hours, removing barriers to clean energy adoption.
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