Cash App’s Moneybot might know your spending habits better than you do
AP
Unlike existing bank chatbots, which can handle routine tasks like changing an address, Moneybot can take advanced actions for a customer like creating a savings plan, buying or selling stock, or even evaluating a customer’s spending habits.
Moneybot is part of the next generation of chatbots using what the tech industry calls “agentic” AI, which turns tools like ChatGPT into an “AI agent” that can take action online on a person’s behalf. That means, instead of just writing text, answering questions or recommending products found online, an “agentic” chatbot could also buy a product.
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