Companies are trying to do too much with AI: ‘Pick one or two domains, go end to end’
FORTUNE
Scaling gen AI projects beyond the pilot phase is fundamental to turning the current AI hype cycle into real ROI. How can companies get over the hump? For starters, they should stop trying to introduce AI to every facet of operations, says Abhijit Dubey, CEO of NTT Data, an IT services and consulting company.
“What happens is companies say, ‘In every single domain, I’m going to unleash innovation, and I’m going to have AI enablement.’ I think that’s the wrong strategy,” Dubey said at the Fortune Global Forum in Riyadh on Sunday. The right strategy, he noted, is to “pick one or two domains that are going to create disproportionate economic value for the company and go end to end.”
He gave the example of focusing on underwriting in insurance and supply chains in manufacturing.
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