Generative AI is plainly not the metaverse. It may end up falling short of the headiest expectations. Its full impact will become clear only over a long period of time. Many firms say they are disillusioned with their returns to date.
But the office is already a different place because of the technology.
The evidence for that is partly quantitative. Employees are often adopting the technology unilaterally, working out for themselves how best to use it. Some are doing so surreptitiously, uncertain whether they will get credit or replaced.
But the firms behind the frontier models can see what’s happening.
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