Companies investing millions in generative AI may soon find themselves stalled—not by the technology’s limits, but by their people’s. As generative AI becomes more ubiquitous, a paradox has emerged: The more deeply we integrate the technology into our workflows, the more indispensable human skills become. These “soft” skills—like problem framing, collaboration, and creativity—encompass the uniquely human abilities and behaviors that will enable people to make the most working alongside gen AI.
Unfortunately, many companies are confronting a human skills gap. For example, a 2024 study by the Society for Human Resource Management found that less than one-third of employers believe recent graduates are equipped with the critical thinking skills they’ll need in the workplace.
Read more | HARVARD BUSINESS REVIEW