Earlier this year, an OpenAI study reached a troubling conclusion: Heavy ChatGPT users are more likely to report loneliness than non-users.
The correlation between usage and feelings of social disconnection was strongest among people who leaned on the large language model for companionship and emotional support.
The findings echo warnings from scholars, including Sherry Turkle of MIT, that “relationships” with machines often erode our capacity for the messy, demanding work of real connection.
Yet, in Silicon Valley, the exact opposite message is taking hold. Amid a slew of new AI-driven mental health apps and startups, tech titans like Mark Zuckerberg argue that chatbots will soon solve the crisis of disconnection.
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