“Stat” management programs, inspired decades ago by New York City’s CompStat and Baltimore’s CitiStat, still constitute a critical component of a well-managed city.
The top stat programs feature a senior city official who, with analytics support, regularly examines operational data with department heads in structured meetings.
This performance management tool has become a staple for state and local governments, but it’s time for a refresh.
Recently, 10 cities came together at the Bloomberg Center for Cities at Harvard University to share how they can apply generative artificial intelligence (GenAI) tools to city performance. These early efforts in what we call a “StatGPT” model promise substantial improvements in local-government responsiveness.
Read more | GOVERNING