The conventional wisdom is that artificial intelligence will level the playing field among employees, giving the average employees the tools to shine as brightly as the superstars.
My research suggests this conventional wisdom is wrong. I believe it is the superstars themselves who will gain the most from AI, widening the chasm between top performers and everyone else.
While this may be good news for superstars, it’s problematic for companies, because AI-amplified performance gaps will intensify the workplace tensions and resentment that stars can sometimes create, undermining team cohesion—and ultimately hurting the collaborative work that drives business success.
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