AI is the boss at this retail store. What could go wrong?
Apr 14
1 min read
NBC NEWS — Checking out at Andon Market feels different.
There are no scanners, no self-checkout sirens triggered by a prematurely bagged item and certainly no human cashiers.
Instead, a customer can pick up an old-school corded phone to talk with the manager, Luna, an AI system. Luna asks what the customer is purchasing and creates a corresponding transaction on a nearby iPad equipped with a card payment system.
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