Citi, Ford, and Experian share their strategies for scaling AI agents
- 5 hours ago
- 1 min read
FORTUNE — As businesses contemplate letting AI agents chain together sequences of tasks, each based on the output of AI models, trust is more important than ever. And the only way to build that trust, according to Heisman and other business leaders on the panel, is to build visibility and control into systems.
“For us visibility, traceability, is not optional, it is foundational. It is how we look at every decision,” said Nikhil Joshi, the chief information officer in the markets division at Citi, the financial giant that moves trillions of dollars every day across more than 100 countries
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