How enterprises are embracing AI from the bottom up
- 4 hours ago
- 1 min read
INC. — Knight Frank, one of the world’s largest privately owned real estate firms, didn’t set out to adopt artificial intelligence. It started with a few agents in London trying a new tool.
Those agents began using Fyxer, an AI assistant that drafts emails and handles administrative work that pulls brokers away from clients. Within weeks, 10 users became 30. Thirty became 100. Six weeks later, the tool had spread to 600 agents across the London office, a rollout that would normally take months of procurement reviews and approvals.
“When you have 30 people at the company saying, ‘I made more money this month using this tool,’ suddenly the other 570 who could use it are saying, ‘Why don’t I have this?'” said Richard Hollingsworth, co-founder and CEO of Fyxer. “That completely transforms the dynamic.”
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