Salesforce touts AI promise over reality in SaaSpocalypse fight
- 1 hour ago
- 1 min read
BLOOMBERG — Salesforce is under pressure to win business in the market for workplace AI. To that end, it has produced flashy videos and presentations available online hailing AI customers as “agentic enterprises.” Many are featured in photo shoots that seem to take cues from superhero movie posters.
The problem is that chunks of the capabilities shown in presentations – including from top customers like Williams-Sonoma Inc. and Finnair Oyj. – are actually mock-ups that aren’t yet widely in use.
Read the full story | BLOOMBERG
