ServiceNow CEO builds new business model around AI
- 6 days ago
- 1 min read
WALL STREET JOURNAL — “There was a rerating of SaaS companies, across the industry. And I’m constantly reminding really critical thinkers that we don’t live in a SaaS neighborhood and I don’t want to have the most beautiful house in a SaaS neighborhood,” McDermott told me.
“We’re playing an entirely different game. We’re not a feature company and we’re not a function company, we’re a platform company and we go across end-to-end all functions…from IT to employee experience, to the customer and the developer experience, all of this…on one platform.”
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