When better AI makes oversight harder
- 3 hours ago
- 1 min read
KNOWLEDGE AT WHARTON — Human-AI collaboration is often presented as the gold standard for modern organizations. AI systems handle scale and speed, while humans provide judgment, oversight, and accountability. In theory, these hybrid teams should outperform humans or AI working alone.
New research from Wharton professors Hamsa Bastani and Gérard Cachon reveals a counterintuitive challenge: As AI systems become more reliable, organizations may find it increasingly difficult, and costly, to motivate humans to oversee them effectively.
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