More people are using AI to manage their money—but they won’t let it make decisions alone
- Apr 6
- 1 min read
FORTUNE — The report also offers insight into how AI is reshaping expectations in financial services. Just over half of respondents, 55%, say they use AI to help manage their finances, up sharply from just 10% a year ago. TD’s findings are based on a nationwide survey of more than 2,500 consumers.
Even so, surveyed employees draw a clear line around decision rights. Most prefer AI to surface insights and recommendations while humans retain final authority, mirroring broader consumer sentiment around financial services. Just 18% say they would trust AI to make financial recommendations entirely on its own.
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