Tech firms are persuading retailers to put AI everywhere
- Jan 18
- 1 min read
The industry was caught off guard by Amazon’s e-commerce revolution more than 20 years ago and doesn’t want an encore.
That’s why, during a major retail summit in New York this week, two of the world’s most powerful executives declared that artificial intelligence would define a new age of shopping.
John Furner, the incoming chief executive of Walmart, sat alongside Google’s chief executive, Sundar Pichai, onstage at the National Retail Federation conference and announced that together the two companies would rewrite the playbook for how all retailers sold their products.
They spoke of a future where A.I. would drive the entire shopping experience, guiding consumers from the moment they began searching for what to buy, all the way to checkout.
“What’s ahead for both of us?” asked Mr. Furner, who will step into Walmart’s top job on Feb. 1. “This is the era of A.I.”
Read the full story | NEW YORK TIMES
